Research Paper on Grassroots International Hospital

Introduction

Grassroots international hospital is a private healthcare organization located in the United States of America. The hospital was founded in 2005 and has focused on the provision of quality healthcare to the people of America. One of the reasons why the hospital was found was to provide urgent medical services to patients and treat patients suffering from chronic diseases. That is how the organization saw an opportunity to create value from the beginning. So in a world where there were so many social vices, people were getting into accidents by the minute, people were shooting one another on the streets now and then, you could not differentiate a person who owns a gun and a person who does not own one. So the American society needed urgent medical care, the nation needed emergency care that could guarantee that lives that were caught up in the crossfire were saved. In addition to providing emergency care, Grassroots international hospital also saw the need to provide medical treatment for patients suffering from chronic diseases. Almost every single family in the United States have a member who is suffering from cancer, diabetes or any other chronic disease.

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The number of people who have cancer is increasing by the day; there is no disease that is killing more people than cancer. So Grassroots international hospital saw the value in providing quality treatment to patients suffering from chronic diseases and help save lives. Apart from that, Grassroots international offers other medical services such as inpatient and outpatient services, prenatal and postnatal checkups among other services. Grassroots international hospital having branches across the nation have been doing great within the industry. However, the current status quo might be challenged by the introduction of artificial intelligence into healthcare. Artificial intelligence comes in as the disruptive technology that might overturn everything as we know it in medicine and healthcare in general. Many other hospitals are adopting the use of artificial intelligence in the provision of quality healthcare. This means that if Grassroots international hospital fails to adopt this new technology, the share that the organization has within the market will be taken over by other companies within the same industry. Adopting the same technology also means having to bear with so many uncertainties. The purpose of this report to explain the impact that this disruptive technology will have on Grassroots International Hospital. Will the technology affect the organization's status quo within the industry?

Business Model Canvas

Grassroots international hospital business model can be divided into nine segments ("Business Model Canvas Explained with Examples," 2018). All the segments have the role that they play to make sure that the continuity of the hospital is constant. The nine segments include key partners, key activities, value propositions, customer relations, customer segments, key resources, the channels, the cost structure, and the revenue streams. The key partners include all the organization that the hospital work with to ensure delivery of quality services. These partners are the government, health insurance companies, medical supply companies, and other hospitals. These key partners play a major role in making sure that Grassroots international hospital attains its objectives. The key activities include training the new employees to become excellent practitioners, giving first customer services to patients, and keeping the database for the consumers. These activities keep the hospital running. What is the value proposition for Grassroots international hospital? Grassroots international hospital provides the best urgent care medical services in the United States of America. Providing urgent medical attention and making sure that no lives are lost is our stronghold. That is what the hospital is best known for.

In addition to that, the hospital is also known for providing quality treatment for patients suffering from chronic diseases. When patients suffering from chronic diseases are taken to that hospital, they have a high chance of surviving. The hospital also provides first-class treatment with enough medications, the hospital makes sure that the patients are in great condition before they leave the hospital, and the E-services are okay, that is the online medical services. How does Grassroots international hospital maintain great customer relations? The customer data handling is entirely confidential; the customers can completely trust their doctors because the healthcare information cannot be disclosed to anybody including the government. The hospital also makes courtesy calls to make sure that the discharged patient is doing okay. Apart from that, Grassroots international hospital has outreach teams that go within the neighborhoods to treat people suffering from various diseases, or free testing people who might be suffering from chronic diseases within the neighborhoods. The other segment is the customer segment; it is divided into three, the children, the adults, and the senior citizens. The adults include both prenatal and postnatal services; the children include services from the age of five years.

The key resources of the hospital include the workers, the management, the medical supplies, the urgent care medical machines, the clinical staff and all other equipment used to treat chronic diseases. What channels does the hospital use? The hospital uses newspaper adds, follow up emails and media commercials to get to their customers. The cost structure of the organization includes employees, utilities, marketing, supplies, maintenance of E-services, and maintenance of emergency equipment (Paine, 2017). What are the revenue streams for the organization? Billing for e-services, insurance, payment plans, and urgent care service billing. What are some of the challenges facing Grassroots international hospital? Getting the right professionals to operate hospital equipment can be hard at times. The hospital equipment is also expensive to acquire, especially cancer screening machines.

Artificial Intelligence

This is a branch of computer science that focuses on the creation of intelligent machines that react and work as human beings. It is more of the simulation of human processes by machines so that they may do things that humans do. The actions include self-correction, learning, and reasoning. Artificial intelligence has been present since the invention of computers, from the 1950s, people tried to make machines that could show some basic intelligence and reason. However, technology has been changing rapidly, especially in recent years, strides have been made to use machine learning in production and even in hospitals. Machines are doing some of the work that was being done by people. For instance, there are machines that can act as nurses in the hospital and take care of patients. Artificial intelligence is a technology that has been changing fast and even taking over people's jobs. In the coming years, a good number of people will be rendered unemployed in almost every industry.

Timeline of the Key Stage

How has artificial intelligence changed over the past few years? We all know that artificial intelligence is not a recent technology, but it is a technology that has made significant strides over the past decade. The past few years have seen more governments considering the implementation of artificial intelligence into their systems; companies have also not been left behind, artificial intelligence has proven to be capital intensive as opposed to being labor intensive. Once an investor buys the capital good, it will work for free; they will not pay monthly wages. In recent years, many employers are considering switching to artificial intelligence. It is a technology that is changing the world as we know it as time goes by.

Impact of Artificial Intelligence

In what way does artificial intelligence stand as a disruptive technology for Grassroots international hospital? How can artificial intelligence change the status quo? To begin with, artificial intelligence can be used in managing data and medical records. This is a task that is currently done by a person (Kahn, 2019, p. 97). Before a patient is treated, information about them must be collected; artificial intelligence has proven to record, store, and format and process data at a much quicker rate. So soon, healthcare records might be operated using artificial intelligence. Artificial intelligence systems have also been used to perform repetitive tasks without getting bored. The robots do not feel like a task is too monotonous; they will do the same task perfectly over and over again; they will do whatever they have been programmed to do. They analyze tests, data entry, scans, x-rays at a faster rate and more accurate manner. When it comes to cardiology and radiology, the amount of data that needs to be analyzed is a lot, when a human is given that task, they spend too much time on it, but with the use of artificial intelligence, the process is so fast and swift. The robots make the work easier. Artificial intelligence systems are also instrumental in treatment design. They are used to related patients data, files, research, and clinical experience to determine the path of treatment that should be recommendable for a patient. This kind of technology is quite apparent that it is a threat to the current medical technology. It goes without saying that in the near future, artificial intelligence will take over in the healthcare industry.

Artificial intelligence has also proved to offer digital medical consultation. This has mainly happened through an app, where the machine can recommend treatment based on the medical history of an individual, symptoms, voice recognition and common medical knowledge. The machine then recommends the action that the patient will take. This is a method that has proved to work for many patients. That means that the patient does not even need to get to the hospital, they can consult an app and then look for the medicine in the chemist; however, this applies to minor cases (Reddy, 2018, p. 76). Artificial intelligence has also been used to make virtual nurses; one of the machines that have been made to become a virtual nurse is known as Molly. This is a digital nurse that can monitor the progress of patients between treatments and doctors' visits. Having a virtual nurse means that you do not need to employ a whole group of nurses and increase the hospital wage bill, buying one virtual nurse can perfume the function of five nurses thereby saving on the wage bill. This level of technology is threatening not only to the hospital but also to the medical professions.

Artificial intelligence is also instrumental in drug creation. That is creating drugs to be used for the first time to treat a disease. The process of developing pharmaceuticals to cure disease has previously taken more than ten years and millions of dollars to find a single cure (Silicon, 2018). But with the introduction of artificial intelligence, the process is much faster and way cheaper than before. For instance, with the recent outbreak of the Ebola virus in West Africa, a program that was powered by artificial intelligence was applied to scan medicine that could be used to fight the disease. The program made a breakthrough in one day by finding two medications that can reduce the infectivity of Ebola. Using the current technology in Grassroots hospital, getting to such conclusions would take years, something that was done in a day. Apart from that, artificial intelligence can be applied to monitoring the health of an individual. When applied to an individual, they can be used to check the heart rate and other ac...