The American University Medical Centre, situated in Illinois, United States of America, serves a broader region, a larger American society, and the international population. Through the management of a standard medical center with a global presence and nationwide proficiency, the American University Medical Center will create a fantastic idea by integrating collaborative assets and international commerce (Gonzalez, 2019). The hospital focuses on innovation in the digitalization of processes and providing e-health services to enhance patient experience and reduce expenses and human mistakes. Deployment of worldwide standards of healthcare services remains a necessity to assure and augment healthcare treatment results (Gonzalez, 2019). The facility will have qualified and competent personnel who will play a pivotal role in everyday hospital functions. This paper's purpose involves an executive summary for the American University Medical Center's administration by examining aspects that will ensure its sustainability, success, and provision of quality healthcare services to the people it serves.
Factors for the Success of the Hospital
To ensure healthcare smooth functioning, the administration must emphasize outpatient, increase bed capacity, and recruit more medical personnel. The university medical center must consist of a hospital hotel, centers of excellence, and a long-term rehabilitation center to offer healthcare services to the people of America and the global society (Zhang et al., 2016). The facility must contain in-house workers training and development facilities for continued career growth and development and deploy effective international networking technology. Collaboration with the community remains an essential factor in the hospital's seamless operation, and the American University Medical Center must address environmental and social issues (Zhang et al., 2016). The medical center will involve domestic shareholders with calculated equivalents, offer civic awareness, and provide educational crusades.
The university medical center must concentrate on future development, with multi-faceted use and flexibility. Digitalization, e-health services, automation, and the incorporation of global partnerships will ensure the healthcare model's integration (Zhang et al., 2016). The medical center must consider sustainable healthcare by introducing greenery, comfortable spaces that enhance the patient experience, and present attractive waiting lounges. Furthermore, the university medical center should get inspired by nature by implementing superior air systems and natural air that evoke a sense of wellness and satisfaction. The hospital needs to focus on patients by providing quality wards and special wards with beds for chronic diseases (Gonzalez, 2019). Such clinical wards must have an all-round admission schedule and a close link to the emergency department. Improved focus on patients' engagements entails the hospital supporting patients together with their families' requirements during the treatment process.
The vision of the American University Medical Center
The concept for the American University Medical Center entails creating a magnificent hospital with universal connections and proficiency. The medical center will incorporate SMART technologies from design to functioning to help the healthcare facility link worldwide. Furthermore, the hospital aims to introduce universal criteria of medical services, uphold a high quality of healthcare practices, and be devoted to medical administration (Gonzalez, 2019). The university medical center also implements automation of services and enterprise e-health solutions to reduce expenses and human faults and optimize patient contentment. The hospital aims to implement processes and practices that ensure high-quality care with competent personnel, emphasis on infection control, patient and worker safety, innovative techniques, and economic methods. Besides, the hospital intends to design a strategy that focuses on flexible and multi-application operations, improving outpatient healthcare, introducing SMART systems, and running the facility relying on patient capacity.
The reception remains the first section of the hospital, where clients arrive and obtain information about the facility (Zhang et al., 2016). A waiting lounge, a secretariat, and an interview room need to be set up in association with the reception department. The university medical center must offer provisions to employees to develop a comprehensible patient flow depending on the patient's condition seeking treatment. Through this initiative, the medical center can minimize the total energy consumption, and therefore, cooling volumes while at the same time optimizing the quantity of filtered natural sunshine in all rooms and areas within the hospital. In ensuring the American University Medical Center's flexibility and robustness for prospective transformation and growth plan, the hospital design must consider the installation of equipment and the logistics channels of the facility (Zhang et al., 2016). A car-parking bay remains a necessity for visiting clients and must get allocated space that ensures patrons' comfort. Constructing a hospital delivery space with sufficient road access and a warehouse ensures efficient operation of the hospital's logistics center in which trucks can drop off hospital equipment and deliveries without difficulties. These deliveries can then get distributed to other departments of the hospital.
Departments and their Functions
The general hospital involves hosting the emergency, radiology, intensive care units, and surgery departments. Also, the hospital will host the wards, outpatient, and labor and delivery departments. The hospital's long-term rehabilitation facility will offer services to patients throughout or after a severe or chronic illness, intense surgery, and trauma (Zhang et al., 2016). The hospital's training amenities will ensure that the entire workforce receives an excellent training and development program. The hospital will provide a high-tech lecture hall, seminar services, e-learning programs, study rooms, lectures, and practical learning services in a model center.
The hospital's cafeteria will give outpatient treatment and assessment to clients from remote parts of the nation or overseas. Relatives, friends, and caregivers attending to patients receiving healthcare services from the hospital will have the chance to receive hospitality services at this facility as they support their loved ones during treatment plans. The employees' quarters remain one of the essential facilities in any healthcare facility. Providing a proper working environment through the provision of conducive living places helps in job satisfaction, acquisition, and retention of a pool of the best talents in any organizational setting (Gonzalez, 2019). The hospital shall provide its workers with accommodation or benefits associated with housing and accommodation within or outside the facility.
The emergency department (ER) remains core to the operations of the hospital and must remain accessible. The emergency department serves patients with severe and somatic illnesses and provides infection control (Zhang et al., 2016). The department functions day and night and must have adequate beds for patients. The emergency department must also offer treatment services to patients with injuries not needing admission, with wards for short-term monitoring, and waiting rooms. The department must have diagnostic and radiology (MRI and CT scanning) facilities with remarkable conforming purposes. Patients arriving individually and those brought by ambulance must get isolated. The hospital has an ambulance hall with separate entries.
There is a direct admission to a sanitization room from the ambulance space to an emergency, isolation, and diagnostic treatment room adjacent to the hospital's mortuary. The mortuary has accessible channels that allow smooth, discrete, and dignified transportation of dead bodies (Zhang et al., 2016). The reception department helps in the documentation of details of walk-in patients and those fetched by ambulances. Other departments include the observation area where patients' assortment takes place before they get referred to the diagnostic department. Examination and treatment departments give medics a better opportunity to examine patients privately. The coordination center helps personnel assess the present situation, residence, and patient's progress.
The waiting lounge has several functions, such as healthcare givers and patients can monitor the progress of the treatment plan, receive information on the waiting process, and give flexible zoning to accommodate various groups' requirements at different intervals. The waiting area also considers special groups like children, the disabled, and bed-bound patients. Further, it offers a resting place for those who require screening and unique treatments. The critical area refers to the allocated department that handles severe and fatal injuries, and diseases get diagnosed and treated (Zhang et al., 2016). The critical area has a link to radiology (with MRI and CT scanners, X-ray, and ultrasound) for the speedy examination of samples that do not need biochemical analysis. Staff areas include meeting rooms, offices, and duty rooms for doctors, nurses, physicians, and students. The intensive care unit manages very severe emergencies. ICU patients originate from the perioperative, emergency, labor and delivery, wards, and nursery departments. Other hospital settings include the surgery department (OR), the wards, labor and delivery, and outpatient (OPD).
Sustainability
The American University Medical Center has an elaborate sustainable approach that encompasses social, economic, and ecological sustainability. The hospital focuses on four aspects of sustainability the will result in high effects on the community through the facility's operations. The organization concentrates on energy utilization, social sustainability, materials and waste management, water usage, and emission management. Social sustainability involves the company offering services that enhance the well-being, psychological, comfort, accessibility, and functional competencies to patients and the community (Gonzalez, 2019). The hospital remains committed to reducing carbon dioxide emissions from hospital activities.
The hospital aims to reduce energy consumption by employing green energy, using LED lighting, developing a computerized hospital process, and enhancing ventilation structure. To create a multinational hospital with a high reputation across the globe, the hospital must consist of an external envelope that protects the premises and patients from the area's severe climatic conditions. Also, the facility hopes to implement the procurement of sustainable products and undertake significant waste and water management practices. Ensuring that healthcare facilities remain safe from calamities or emergencies (like fire) remains essential economically, morally, and socially.
Discussion
The demand for healthcare services continues to develop due to the increasing population, the prevalence of lasting non-communicable infections, and the growing aging population. The American University Medical Center will comprise centers of excellence in neuroscience, oncology, diabetes, and cardiovascular (Zhang et al., 2016). Healthcare will also offer longstanding medical training services, rehabilitation, workforce accommodation, and a hospital cafeteria.
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