Essay Example on Optimizing Shift Exchange for Nurses: SIPOC Method

The Supplier Input Process Output Customer (SIPOC) is primarily a diagram that can be applied to optimize any given problem in an organization. During the process of exchanging shifts for nurses, there is a lot of shortcomings in the procedure. Some of the challenges include time-wasting, and it may also lead to making mistakes that may be vital to the medical facility. Nurses should be keen and fully composed when exchanging shifts to get the next person without any difficulties in deciding where to start. The paper focuses on the challenges experienced and how to solve them to make the whole procedure effective and to reduce the cost of operation.

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During shifts, several nurses are supposed to do it simultaneously; as a result, there is a lot of commotion as each tries to give the report. Due to this, there is an increase in a delay while submitting the shift report. The outcome of this may be de delayed medical attention to the patients. While the nurses are all giving results, the number attending the wards is significantly slashed and may cause inconveniences.

In the process, some individuals end up losing their lives due to the lack of much-needed medical attention. Delay in one step of the process means that the whole system will receive the same impact hence misarranging the whole system. Therefore, it is necessary to develop a way to optimize the process to reduce the negative impacts.

The optimization process will make the whole system to function in an organized manner while also reducing the cost of management. Optimizing the nurses' shift will of great help to the medical facility as it will reduce the time wasted. One of the ways is to ensure that the number of nurses exchanging the shifts is reduced to a smaller margin. As a result, the time taken during the submission of reports will be decreased as few individuals will be handled at a time.

Additionally, giving a different timeline for submitting the reports will bring a significant change in the procedure. By doing so, there will be minimized errors and also saving valuable time. Reducing the cost of operation is brought about by the fact that there will be a reduction in human resources while giving the reports due to the smaller number handled.

Serious measures should be taken as a failure to optimize the process may result in to waste of time that, in turn, leads to an increase in the cost of operation. Strategic managers have a very technical goal of reducing the operational costs to increase the organization's profitability. Moreover, failing to correct the errors means that the patient will not be able to acquire quality care and may build a bad reputation. Hence it is necessary to develop the SIPOC diagram and implementing it to the maximum to obtain the best result and minimize mistakes.

Given that the cost of the process is limited to a given budget developing the SIPOC diagram is the best idea as its budget is within 250 USD. Additionally, the project will meet the 75% performance improvement that the health care system expects to obtain. Additionally, the problem being experienced occurs mostly during the time of giving the patient reports to the department's relevant officers. As a result, the process will be able to reduce the time wasted during the process, and this will increase the efficiency of the nursing system and the whole medical facility.

Furthermore, any given organization globally focuses on improving customer satisfaction, and this is the primary base of its existence. The improved process of report submission will significantly increase patient satisfaction. For example, if it took five minutes to handle one nurse, then it can be reduced to two due to the few numbers that are organized excellently.

Additionally, due to the fact that nothing will be conducted early, no mistakes will be made; hence the customers will be satisfied. Reducing the number also ensures that while some are submitting the reports, some will be handling the patients, which will increase patient satisfaction.

Conclusion

In conclusion, management can be referred to as the primary factor that leads to the failure or success of any given institution. Making mistakes during the management process will result in negative impacts, such as making losses or even losing valuable customers. The time wasted during the nurses' submission of reports affects the healthcare system to a given level. It causes delays in the execution of a significant process of taking care of the patient due to the overcrowding.

Adopting the SIPOC will reduce the time wasted, and this will increase the effectiveness of the nursing process. Additionally, the cost of operation will decrease with a huge percentage that will, in turn, increase the profit of the facility. Patient satisfaction will also increase as the nurses will have enough time to look after the patients and giving the required medication without making mistakes. Finally, the process will not be expensive as it is within the estimated range of the budget allocated.