Issues Recommended Action With Supporting Rationale - Essay Sample

Communication Issue

Cline postulates that they surveyed employee opinion which went all to all workers present on the unit. Out of 50 individuals, only 13 people responded to the survey. It is crucial for all the members of the staff to respond as expected to the survey questions which will make it easier for the manager to work on the issues facing them and fix them if they are unhappy. The surveys usually result in the opening of an open communication line between the manager and the workers (Scott-Cawiezell et al., 2004). When workers become unhappy, and they fail to express their reasons, it makes the job of the manager very challenging. This is as a result of the lack of a relationship between the manager and employees.

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Conducting Regular Meetings of the Nursing Staff

The staff meetings of the nurses should be made more comfortable given that it provides a form through which the nurses can communicate all their concerns in an open manner.

Trust Issues

Although Cline acquires respect from nurses; she does not adequately trust them. For instance, she asks for the reason why they were sick and to give a note from the doctor. Since the assistant doctor is absent, the nurse educator is the one who helps her. Cline did the job without having any experience on management. This is the issue since there should exist mutual trust within the organization. By being without experience is not considered being a significant issue given that the worker was trained adequately (Laschinger & Finegan, 2005). However, in this situation, the worker asked the nurse educator to assist her which consumed much of her time. 2. Developing a better relationship between the workers in different departments. It is crucial for the various departments to understand the regular things which are successfully working as well as the things which require to be improved. Departments can develop a better relationship with the workers by finding out why the employees are unhappy.

Relationship With the Families’ Issue

There is an issue with the turnover of residents and doctors, who are not present two days. The procedure of care provided may become lost with the attending whenever they change each week. Families are being told of different recovery time and results. Families usually get stressed out although they are generally far from their homes. It is crucial having a communication line between the turnovers to avoid losing anything. There also exist no concrete procedures that can be used in measuring the unit performance in this case. It is essential measuring employee performance for the employers to understand areas that they are doing wrong or right and may enhance with evaluation. According to Piersol, (2007), it becomes difficult when employers fail knowing what the workers are doing and the employees who are responsible for specific duties.

Increasing Administration Support

Given that no one among the nurses got into the healthcare industry to do management they should access adequate administrative support and be provided with the rights tools of doing what is needed for the patients. If there was a position for a secretary, then the nurses could not spend time for trying to reach out to individuals for medication or finding of ways that they can use to contact individuals since they are not present.

Reference

Laschinger, H. K. S., & Finegan, J. (2005). Using empowerment to build trust and respect in the workplace: A strategy for addressing the nursing shortage. Nursing Economics, 23(1), 6.

Piersol, B. (2007). Employee engagement and power to the edge. Performance Improvement, 46(4), 30-33.

Scott-Cawiezell, J., Schenkman, M., Moore, L., Vojir, C., Connolly, R. P., Pratt, M., & Palmer, L. (2004). Exploring nursing home staff's perceptions of communication and leadership to facilitate quality improvement. Journal of nursing care quality, 19(3), 242-252.