Graduating from King Faisal University: My Journey from Diploma to Degree in Health Informatics

Introduction

I studied at King Faisal University in Dammam City for my diploma course. I graduated from King Faisal University in 2010 with a Diploma of Higher Education, Medical Secretary & Transcription, after which I worked as a secretary and an office director. I have experienced many systematic changes at my workplace, especially patient safety and quality. These experiences pushed me to further my education and complete my degree in health informatics. My aspiration to complete my degree was led by the desire to automate many systems within a hospital. The urge was pushed by the vision of providing an integrated system that would serve all patients in Saudi Arabia. I had ambitions to improve most healthcare sectors for addicted patients such as neurology pathology paints and sicklier patients. In 2017, I graduated from Saudi Electronic University with a Bachelor of Science, Health Information.

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I worked at King Fahad Hospital in Hofuf from January 2011 to January 2013 as an office director in the Medical Directors Office. As an office director, I supported directorate teams in facilitating all projects and administration. I analyzed service performance reporting in the quality of service and risk strategies. I ensured that all hospital staff reported their quality of service performance. Therefore, I managed to improve the quality of care at the hospital since all staffs had to report their service performance

From January 2013 to August 2016, I worked as a Quality & Patient Safety Specialist at King Fahad Hospital – Hofuf. In my new role, I generated OVR, quarterly, and annual reports on quality and patient safety. The reports were crucial in ensuring that the hospital provided high-quality care and patients' safety. I produced statistical analysis of King Fahad Hospital’s performance, quality management, and compliance. The statistical analysis recorded the performance of the hospital and helped improve quality of care and patients’ safety. I supported all administrative and communication releases on quality and patient strategies.

I transferred from King Fahad Hospital to King Fahad Specialist Hospital, Dammam in August 2016. I have been working as a Risk Management Analyst since then to date. I have been leading the change to transform the hospital reporting from manual to automated systems. I have been delivering Occurrence Variance Reports (OVR) in quality. I am a member of the General Hospital Safety Committee and Safety Culture Committee. The committee trains all hospital staff the significance of promoting patients’ safety and encourage them to adopt safety culture to ensure patients’ safety.

Reasons for Taking Undergraduate Work

After ten years of experience at all levels, I have been exposed to the system. I believe Cornell University, New York, offers the best health-related courses that will help me achieve my goals of promoting patients' safety and quality improvement. I believe that Cornell University has adequate resources to boost my experience and my studies.

Academic Interests

My academic interests include Quality & Patient Safety, Change Management, Sustainability management, and Hospital Administration. My ten years of progressive experience in the healthcare industry has boosted my skills as a motivated quality and patient safety specialist.

Professional Goals

I aspire to create quick aid centres within Saudi Arabia and encourage them to serve hospitals and control changes within them. I will also change the learning and work methodology to include patients as part of care. I desire to create a robust system for addicted patients in Saudi Arabia and add it to the hospitalization system. I aspire to lead the change and create a new automated system for hospitals that can serve patients in different locations through a single integrated system. I also aspire to foster strong communications, relationships, and implementations that will meet customer quality outcomes and promote patient safety.