Introduction
Coaching is a form of development that aid in creating a behavioral change among the learners while still fostering a professional development within the organization therein (Behavioral Coaching Institute, 2019). Today, most organization are adopting coaching as a form of enhancing professional skills and knowledge among their workers (Ellinger, & Kim, 2014). Particularly, the emergence of evidence-based coaching is on the rise as it is considered to be more effective and credible as opposed to the traditional methods that coach utilized before (Snyder, Hemmeter, & Fox, 2015). In this case, evidence-based coaching is defined as the process of employing scientific research findings in conducting professional practices (Grant, 2016; Rickabaugh, 2016). Unlike the traditional methods that solely relied on the experience of the coach, evidence-based coaching is more credible as it relies on scientific research and proved practices (O'Broin, & McDowall, 2014). It is worth noting that the aspect of evidence-based practice was first introduced in the medical fled before it diffused in other sectors. Despite the growing evidence supporting the benefits of evidence-based practice especially in the health sector, not all medical centers have adopted this strategy fully. In this case, therefore, the paper focuses on evaluating the significance of credibility and educational background in setting an evidence-based caching program at Bill Wilson center organization
Overview of Bill Wilson Center
Bill Wilson Center (BWC) is a non-profit organization that was founded in 1973 by Bill Wilson, Jr. It provides shelter, mental health services, and support services to homeless families in Santa Clara County (Bill Wilson Center, 2019). Through its various services, the agency services approximately over 6000 people including children, youths, and young families in the county. It also focuses on reaching over 30,000 people through Street Outreach and crisis programs. BWC's programs focus on providing education, counseling, advocacy, and more importantly providing housing to its clients. The agency also concentrates on working in unison with the community to make sure that the youth have access to the relevant services that are necessary for helping them to lead healthy and self-sufficient lives as they grow to adulthood. This works in connection to its mission which is to support and strengthen the community by serving the youth and families through the provision of adequate housing, education, counseling, and advocacy. Further, its vision is to strive to prevent poverty among the community in the future by providing the youth and families with education, housing, education, and imparting the skill of developing positive relationships (Bill Wilson Center, 2019). Therefore, BWC aims at eradicating cases of homelessness among the youths and families at Santa Clara County in the future.
Establishing an Evidence-Based Coaching Program at BWC
As a service-oriented entity, BWC needs to acknowledge the significance of implementing an evidence-based coaching program with the aim of boosting the achievement of its goals, mission, and vision. The organization needs to be aware of the various aspects that enhance the coach's effectiveness and expertise in building strong caching relationships. Therefore, while establishing this program, it is essential to embrace the contribution of credibility and educational background in ensuring that the coaching program is effective (Rotheram-Borus et al., 2018). According to Bozer, Sarros & Santora, (2014), credibility and the educational background of a practitioner have a positive relationship in enhancing their professional practice. Also, credibility and education background also play a vital role in creating effective and productive coaches. While evidence-based practice majorly focuses on employing scientific evidence. Grover & Furnham, (2016), denotes that the educational background and expertise of the coaches often complements their credibility in ensuring they provide the best outcome to their clients.
Furthermore, applying scientific evidence into practice require a high level of expertise that is as important as having an adequate educational background (Stahmer et al., 2015). It, therefore, means that with adequate educational background especially in the field that the coaches focus on is relevant as it enhances their credibility in enhancing skill and knowledge development among the learners (McNamara et al., 2014). For example, the workers at BWC require the relevant skills and expertise to perform their tasks effectively. In order to enhance their productivity and professionalism, BWC can introduce evidence-based coaching program that allows their workers to associate with coaches who impart sufficient knowledge that is necessary to complete their tasks effectively (Grant, & Hartley, 2013). In such cases, these coaches also undergo a training program which helps them to understand and pass the scientific evidence to these workers.
Coaches often come from various backgrounds ranging from psychology, education, and business management disciplines among others. Acquiring an extensive education background allows these coaches to practice the highest degree of professionalism (Artman-Meeker, Fettig, Barton, Penney, & Zeng, 2015). While adopting scientific evidence is important in performing coaching sessions, more often, these coaches apply skills, knowledge, techniques, theoretical, and structures acquired during the professional training. It means that without an educational background, the credibility of these coaches cannot solely depend on scientific evidence available (Schlatter, & McDowall, 2014). It is also worth noting that most of the coaching programs such as business management and psychology usually rely on logical structures (Bartholomew, 2016). These aspects ate quite extensive but are focused on molding coaches as practitioners. Having an educational background that is coaching specific and therefore it is vital in allowing the coaches to assimilate and apply the scientific evidence in their professional practice (Ouellette et al., 2019).
Coaching competencies are often tied to practical experience. However, creating a good working alliance between the caches and client requires the connection between the educational background and the available research evidence. This enhances the credibility of the coach since it enhances the connection between professional practice and positive outcome Bozer, Sarros & Santora, 2014). Furthermore, a strong education background is beneficial since sometimes, coaches are faced with a difficult situation where there is a lack of research-driven foundation to solve the problem. In such a scenario, coaches are bound to apply their professional knowledge to ensure that they still achieve a positive outcome (Kraft, Blazar, & Hogan, 2018). Nonetheless, it is crucial that coaches adopt an evidence-based philosophy to ensure that they fully explore the required coaching competencies.
Nevertheless, in coaching, experts usually have a full depth and breadth of knowledge and skills that can be applied to various clients. Despite the vast knowledge often linked to the educational background, coaches need to integrate the best available scientific knowledge to ensure they exercise the highest level of professionalism (Haug, 2011). It is also essential that experts engage in self-reflection to recognize the limit t which they are supposed to utilize their knowledge and skills. According to (Sutcliffe, Benson, & Bruner, 2019), it means that while the educational background is essential in boosting the credibility of the coach, it is also equally important to identify the limits of exercising this knowledge to avoid any collision between the theoretical concepts and the available practical evidence.
Conclusion
From the above analysis, it is evident that evidence-based practice is essential in developing an effective coaching program at Bill Wilson Center. In some individual scenarios, it requires the coach to employ their expertise to enhance their credibility owing to the significance of adequate educational background in evidence-based coaching programs. However, coaches should also focus on using the available research evidence to the customer their judgment in their relationship with their clients.
References
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