Introduction
As the meeting went on, there were complaints about trust issues between the nurses and patients. It was discussed that some patients regularly complained about how some nurses handled their confidential information. Confidentiality is ways of keeping something secret (Fan, 2015). I felt delighted that a doctor would stand up and tackle this issue of patient-nurse trust boldly. Also, we agreed that it was against the code of conduct of the medical profession for any person to disclose the health information of his or her patients. In other words, anyone who does this risks being deregistration from the professional body. Nonetheless, such cases should be reported to ensure that they do not reoccur or should ever happen again in the hospital. In addition, the board members reacted to this issue with anger and promised to come up with a disciplinary committee whose mandate will be to listen to such allegations and take disciplinary actions if nurses found guilty.
Members also suggested the introduction of a policy where nurses will be attending medical camps around the community in a way to bring health services closer to the patients. Also, these medical camps will provide free medical checkups for willing members of society and in turn provide medication at a lower price (Pocock & Phua, 2011). Furthermore, the policy suggestion comes amidst some complaints that some members of the community find it difficult to access the medical facility. Often, many were in agreement with the proposal. Thus, it was a duty and calling of the nurses and other medical practitioners to provide health services. As such, it would be better for them to take the services to the community with great honesty, integrity, and adhere to the highest standards of professionalism. In line with this, the board agreed to meet and deliberate on the same issue and finalize the policy in a few days.
Although this will help revolutionize the health care system and better service delivery, most nurses will not be happy. One person said that there should be motivation and incentives such as additional pay for those who will be conducting the duties over time. She further said that this would help a lot if implemented. Before members attended a short tea break and to respond to calls of nature, the issue of nurse's remuneration was discussed in depth. The board members promised the nurses that they would review their compensation very soon and increase their pay. Moreover, this surprised many nurses who were present as most of their efforts to demands were discussed more in-depth. However, it was evident in the minds of the board members that nurses as any other works should be paid well for them to work even harder.
Notably, money acts as the best motivator (Dinc & Gastmans, 2012). Nurses were pleased, and at the same time, they wanted the board to at least explain to them how much was going to be added into their account. Alternatively, instead of how soon will those changes are affected. However, at this juncture, the chairman adjourned the meeting for ten minutes to allow those who wish to take a bottle of water to do so and come back. It took me less than the ten minutes, and I was back in the room glued to my seat. As soon as the ten minutes elapsed, the room was packed, and everyone was ready to listen. As the meeting progressed, the board took center stage. Some members responded to most of the questions raised earlier, while the other waited for the new issues to arise and give their views. However, one thing which stood out is that the board was going to have a meeting with different levels of the local administration in a bid to come up with policies that will help improve service delivery in the community hospital.
Conclusion
The chairperson gave the vote of thanks and the closing remarks. However, in his comments, one member added that they were in a process to secure a grant, which will be used to purchase a new dialysis machine to increase the facility's ability to handle patients who require such services. However, he added that it was not the only project the board had in mind, some were at the initial stage. Therefore, it was clear that the board was much concerned with better service delivery contrary to what many thought. As the meeting adjourned, one could tell that indeed all that has been discussed in the meeting was for the good of the community regarding better medical services. I walked out of the room very delighted and pleased to be given a chance of attending it. In a nutshell, the meeting was eye-opening and educative.
References
Bates, D. W., Saria, S., Ohno-Machado, L., Shah, A., & Escobar, G. (2014). Big data in health care: using analytics to identify and manage high-risk and high-cost patients. Health Affairs, 33(7), 1123-1131.
Dinc, L., Gastmans, C. (2012). Trust and Trustworthiness in Nursing: An Argument-Based Literature Review. Nursing Inquiry, 19, 223-237.
Fan, M. D. (2015). Private data, public safety: A bounded access model of disclosure. NCL Rev., 94, 161.
Pocock, N. S., & Phua, K. H. (2011). Medical tourism and policy implications for health systems: a conceptual framework from a comparative study of Thailand, Singapore, and Malaysia. Globalization and health, 7(1), 12.
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