Introduction
New jobs present diverse opportunities, as well as challenges. Either of the two possibilities depends on how the people entrusted to handle various sections regarding the job perform. In particular, positive opportunities occur whenever the involved parties are willing to collaborate and achieve the desired goals together. Alternative possibilities include situations where there is no adequate planning as well as poor operational skills in the realization of the new job. Consequently, the success or failure of such a venture would be determined by the management's ability to design measures relevant to the venture. The case under analysis involves a newly introduced management post that indicates a course of concern.
First, a new job requires proper planning right from the top management to the employees. When we look at the strategy employed by the chief operating officer (COO) of the Urban Teaching Hospital System (UTHS), it is clear that changes have been introduced without prior planning. The COO comes up with an idea to split the ambulatory care unit from the other sectors and place it as an independent department. Such a move would be appropriate if the information were previously communicated to the previous stakeholders to enable them to put the records straight regarding the ambulatory unit. Currently, Harris is faced with the challenge of making the unit significant while starting almost at zero performance.
Financial support, as well as records, are an essential phase of any job if it has to operate normally. David Harris was handed over a unit with a record of poor management and little to no history of its funding process. Having high expectations in the new job is different from facing harsh realities such as a straining budget. Although he had past experiences in such strains in his previous positions, David is bound to encounter a period of constant financial strains with fewer budget allocations from the other sectors. Therefore, it is a difficult situation that requires adequate planning as well as outsourcing for success.
Support and cooperation from externally affiliated sectors are a crucial part of any job. Similarly, the internal stakeholders need to provide constant support to the current management to ensure the success of the sector. The visits that David makes within the UTHS outlets, to the presidents and other affiliated managers, is an ultimate proof of lack of cooperation. These executives make it obvious that they have no interest in cooperating with him as the new vice president for ambulatory care. Such negativity is a sign of discontentment or a move to check the swiftness of the authority in turning the attitudes positively.
Finally, the chain of command is an essential tool in making a new job successful. For instance, UTHS uses a matrix mode of management whereby various managers report to each other and have a duty to report directly to the COO. The challenge comes in when they all have the same rank, thereby giving them equal privileges and powers. In such a situation, none becomes responsible or answerable to the other apart from when the COO is involved. This becomes the challenge that David has to deal with as the new vice president of ambulatory care. As he tries to revive and stabilize the ambulatory sector, he also has to deal with the hostility posed by his fellow managers within the system.
Conclusion
In conclusion, the discoveries that David made after touring the various sectors of UHTS are significant and essential. First, apart from seeking alternatives, he must realize the importance of questioning any concept that feels amiss. Secondly, he can use the opportunity to prove his ability by transforming the attitudes of various managers and making them more support other than repulsive. Therefore, a decision to take up the task and work through the challenges will either yield positive results or lead to disappointment.
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