The first interview involved Delta Airline company's employee, Mr. Morgan. Open-ended interviews used to gather vital information regarding the company's culture, working environment, employee concerns, and the most important aspect the interviewer loves about the company's culture.
Interviewee: Mr. Morgan, if you could describe your company's culture in three words, what would you say?
Mr. Morgan: Great, Delta Airline is "The world's most Trusted" airline company
Interviewee: The second question I have for today, Mr. Morgan is that, If the local paper were going to run a four-page article about your company's culture, what would be impossible not to include?
Mr. Morgan: When examining Delta Airline culture, it would be impossible not to include the company's reputable, strong core values of servant leadership, integrity, perseverance, respect, and honesty it has established among its employees and its community. The company's rules and policies define what the company is and provide a firm collaboration with all of its stakeholders, creating a favorable company culture that takes essential pride towards the company's success.
Interviewee: That is great, Mr. Morgan, then what do you think is the best part about working in this environment that I won't be able to see from just a walk around the office/plant, etc.?
Mr. Morgan: Working at Delta Airlines is a pleasure to me since the company has established a conducive working environment that takes into consideration employee social welfare. The working environment has been one of the company's strategies to retain its high profile employees and allow fresh and young employees to learn from their peers.
Interviewee: the fourth question I have for today is that what are the most common concerns employees make about your company culture
Mr. Morgan: The significant and current concern human resource team is raising is the issues related to uniforms that were introduced in 2018 has been alleged with some of the health-related problems. Several employees have raised concerns regarding suggesting that they occasionally fell sick as a result of breathing difficulty; therefore, the employee suggests that uniforms were toxic. Recently, the company has agreed to replace to address issues affecting its human resource team.
Interviewee: That is incredible, Mr. Morgan, that last question I have for you is that, what do you love best about the culture here?
Mr. Morgan: The most important aspect I love more about Delta Airlines is that the company is committed to foster a conducive atmosphere that promotes social inclusion and diversity as its core regarding Delta Airlines culture. The company values are what makes it special and unique, which has been achieved by establishing a framework that respects peoples' opinion regarding the service and products they offer to its client. Besides, the company culture takes good care of its human resource team, community, colleagues, and customers through respective support programs.
Second Interview: Mrs. Wood, an Employee for Apple Inc.
The second interview was with Mrs. Wood works as a sales and marketing assistant manager in one Apple company branch. The interview comprised five open-ended questions that allow the interviewer to provide in-depth information concerning the subject.
Interviewee: Mrs. Wood, if you could describe your company's culture in three words, what would you say?
Mrs. Wood: Apple company is well known based on the three elements that describe it precisely. Therefore, in three words, the Apple industry culture is based on "innovation, creativity, and mind-set" that challenge and address conventions and standards.
Interviewee: If the local paper were going to run a four-page article about your company's culture, what would be impossible not to include?
Mrs. Wood: It is impossible not to include, company's type and nature of organizational culture. The company is deeply rooted in innovation and technology that improve the level of service and address the need and requirement of the social system. The corporate culture of the company focuses on features that maintain a high level of creativity and innovation to address ever-evolving social network needs through developing prominent
Interviewee: What do you think is the best part about working in this environment that I won't be able to see from just a walk around the office/plant, etc.?
Mrs. Wood: The company takes into consideration some of the human resource team needs, such as dental and medical healthcare coverage for those that work on a full-time basis. Besides, the company also offer stock grants to its human resource. It enables the members and stakeholders to share the company's prosperity with discount programs regarding Apple stock buying. The company creates a conducive working environment by training its people on some of the Apps such as Final Cut to enhance commitment and loyalty.
Interviewee: What are the most common concerns employees make about your company culture
Mrs. Wood: The primary concern raised by the human resource team is based on workplace morale. Apple company always creates programs and products under extreme pressure that create a harsh working environment. It implies that the company focuses mostly on the need and requirements of clients and the social while ignoring the need of the human resource that plays an acritical role to meet the company's objectives.
Interviewee: What do you love best about the culture here?
Mrs. Wood: The best thing about the culture within and outside Apple Inc.is that the industry depends on the collaborative engagement of its stakeholders; therefore, cooperation and social participation with its client and human resource team are critical for growth and development of the industry. Besides, the production builds and enhances coherence and cultural support that are vital determinants of company leaderships and competitive strategy of the industry to address rising aggressiveness regarding innovation technology for service and product developments.
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