Clarifiers
After going through your resume, I realized that the section of education background is very narrow. Could you give more information to illustrate your education section for me to understand your area specialization? Also, your years of education background are not chronologic; could you explain your education level from the highest to the lowest level?
I have also noticed that there is a two-year gap between your second and third job, could you explain the reason? Also, I have noted that you worked at Coca-cola, why did you leave your position in this organization as it is one of the best employers in the world?
Disqualifiers
Sometimes in our organizations, the bookkeeper is expected to work for extra hours because of some pressure from the management or when clients are many (Bauer, Truxillo, & Erdogan, 2015). In case of such circumstances, will you be able to work extra hours or reports on weekends and holidays?
In some cases, the company usually supports staff training that occurs in other parts of the county. In such a case, the organization will need to lower down costs by encouraging the employees to use company vehicles. In case of such a request from the company, are you having a valid driving license?
Skill Level Determiners
If a customer comes with a checkbook and asks you to help in the identification of his or her balance, how will you identify the issue and how will you assist such a client?
Supposing a client contacts you saying that he has five computers requiring network installation. What inquiries will you make from the customer? Two weeks later, the very client calls you for direction on how to print using a computer, briefly tell me how you will direct such a customer?
Future Focused
Supposing that you are requested by the manager on Monday to report on Saturday. Your best friend calls you on Wednesday that he is willing to offer you a ride at the beach for a free condo on Saturday, what will you do as a friend and at the same time a loyal employee?
What if in another situation when you have a planned appointment with a client at 9:00 am. You realize that it is late because it is 9:30 am, and you are still in another meeting with the company directors, how will you handle such a case?
Past Focused
In a situation of dealing with different kinds of clients, inevitably you will come across an angry customer. Explain to me how you will deal with a customer who is angry?
The job of bookkeeping requires high skills in accounting, how will you deal with issues of preparing and filing tax statements and returns for the company? Furthermore, tell me how you have been handling accounting activities in your past positions as a bookkeeper?
Organization Fit
For best delivery of services of bookkeeping, you are comfortable with which kind of supervision? Could you specify the type of working condition that will increase your level of productivity in the company?
Concerning the workplace, what type of the working environment is best for you? Specifically, in our organization, we have employees from the different socio-cultural background (Allen, 2016). How is your experience in working with culturally diverse people? Also, our clients come from various socio-cultural contexts, how will you show fairness and equity in handling customers from different cultures?
References
Allen, F. G. (2016). Industrial and Organizational Psychology: The Best Way, All Day. Boston, MA. Cengage Learning
Bauer, T. N., Truxillo, D. M., & Erdogan, B. (2015). Psychology and work: Perspectives on industrial and organizational psychology. Routledge.
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