Research Paper on AI Innovation and Project Management in Atos

Introduction

This research is focusing at delivering a complete specification of the relevant research study to be conducted throughout. The research topic is "AI innovation and project management in Atos." Literature review was aimed at identifying the use of AI in in Atos Company and the effects it will have in the operations in the company such as the service delivery, limitations that Atos Company has in service desk operations and project management. Final, the project is aimed at the main challenges AI faces in handling the service desk operations in the organization among others as well as the project management. A preliminary of this proposal has an executive summary on the topic.

Is your time best spent reading someone else’s essay? Get a 100% original essay FROM A CERTIFIED WRITER!

Save 25%

Research Questions

When doing the research question one can access so many businesses since when going out to do the research one gets much information out there. After doing research, this is some of the business ideas that the company came up with: How does the gender influence a person's ability to manage the large and small firm in an organization. This topic was very interesting since it explains how youth can manage the different firm, it encourages the individuals to work hard and smart in an organization to gain more profit and not a loss (Chakhchoukh & Ishii 2015 P 2490). The business idea helps both genders to be active because the payments are given according to individual hardworking.

Research Questions

Primary Research Question

How can the use of AI by Atos improve its ability to develop their service delivery such as the customer service as well as data security?

Secondary Research Questions

What limitations does Atos currently face as a company that pose threat to their service desk operations in a much as technological advancement and customers' demands are concerned?

What are the major challenges that are facing AI in discharging the duties under the service desk as well as the project management?

Literature Review

Over the past six decades, there has been a general consensus among economists about the potential for significant underinvestment in research in areas of low appropriability for companies. Consequently, useful insights have been gained into the conditions under which the innovation incentives may be distorted. Two concepts are particularly important in this literature regarding the impact of artificial intelligence on innovation and strategy. First, potential issues associated with the development of a new broadly applicable solution. Second, potential challenges related to coordination of the process from adoption to diffusion of the new general purpose technology. The areas of artificial intelligence evolving rapidly such as deep learning are more likely to experience the above issues than the technological innovations related to narrow domains such as industrial robots.

First, the organization is likely to face great challenges when providing appropriate incentives for innovation of solutions that have the potential to drive change across a wide number of distinct technological and organizational applications. Studies argue that general purpose technologies often have the tendency to enhance and influence productivity and quality across a broad continuum of sectors (David, 1990; Bresnahan and Trajtenberg, 1995). A case in point is the invention of the electric motor which studies reported brought about widespread technological and organizational transformation across many sectors such as manufacturing, retail, building and construction, and agriculture. Such general purpose technologies often meet three distinct criteria namely; applicability across sectors, the ability to spur further in innovation in the target sectors, and the tendency for the technologies themselves to improve rapidly.

Some studies have suggested that general purpose technologies are characterized by pervasiveness resulting from both vertical and horizontal externalities in the process of innovation. As such, it can lead to underinvestment and different investment types based on the capital and social returns realized across the various application sectors (Bresnahan and Trajtenberg, 1995). For example, if the general purpose technology complements applications in each sector, it is likely that lack of innovation incentives in one sector can have deleterious effects across the other sectors leading to low investment in the innovation. The market structure and conditions for appropriability play a significant role in determining private innovative investment incentives. However, sector-specific innovation also spawns innovation in the general purpose technology itself leading to the subsequent demand in other application sectors. Since these benefits often are not appropriated within the sector in which general purpose technology originated, inadequate coordination between these technologies and the application sectors is likel...