Essay Sample on MEHR: Maximizing Profits Through HR Strategy Model

Introduction

The MEHR - HR strategy model has five major aspects under the core HR outcomes. The core elements include culture, competency mapping, cost management, human capital, and performance management. The measures on the strategy map formulated from week 1 have impacts on each of the aspects of HR outcomes. These measures include financial perspective, customer perspective, and the internal process, and they are all aimed towards the maximization of profits. The paper will, therefore, discuss the interrelation between the measures in the strategy map, and the core HR outcomes.

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Financial Perspective

The financial perspective deals with the management of public debt to equity ratio, the growth of government revenue, and achieving efficiency in finance processes. Financial perspective affects organizational culture as an HR outcome. Achieving the financial obligations of an organization will help in building a good organizational culture through happy employees and increased management control. The measure of effective financial control processes will be a good check for competency mapping. Organizational financial achievement is a key factor against which the competency of the employees can be checked. Being able to manage public debt and growing government revenue under the financial perspectives is essential for cost management. The organization through good financial management perspectives will be able to predict future costs and expenses. All the predicted expenses will also have their records well maintained centrally. Under human capital, the financial perspective will help in workforce planning and success planning. Lastly, the financial perspective will enable toe organization to align itself through processes efficiencies, and hence helping in performance management.

Customer Perspective

Under the customer perspective, the goal is to inspire allegiance, fulfill the expectations of the customers, and offer pension services and guides for pensions. Organizational culture and values greatly impact the customers. Good organizational culture means that there is a high likeliness of the customers' expectations being met. The competency of the organization and its employees/managers can also be values based on customer feedback on how they feel about the organization. On cost management, a satisfied customer will always be loyal to the organization, and hence the organization will retain its customers, reducing the costs of marketing. The aspect of human capital is also impacted by the customer perspective measure. Meeting the customer needs require the organization to have a ready workforce with great talent, skills, and performance know-how. Performance management cannot be left behind when highlighting the customer perspective. Performance is all about being able to deliver the best, and the ultimate goal is to be able to meet and even exceed the customers' expectations.

Internal Processes

The internal processes entail the regulatory necessities, enhancing liquidity and increasing governmental financial reserves, and developing financial information to improve decision making. The internal processes are all aggregated to the organizational culture, and the culture highly depends on all the internal processes and vice versa. For there to be an effective organizational culture, all the organizational internal processes must be able to articulate the overall goal of the organization. Competency mapping also depends on the regulations, and the information system ensures adherence to such regulations. Under cost management, there is retention management, market pay, and Compa ratios which all get impacted by the decision systems and the regulatory processes. Human capital and performance management are also under watch by the information systems used within the organization, which falls under internal processes