CIC Challenges in the Hiring Process Paper Example

CIC has been facing some challenges in the hiring process which include; as noted in the case study, there are a lot of manual processes, overwhelming paperwork, difficulty in scheduling interviews, etc. A technology solution can address many of these issues. The current system is not able to identify a job that is filled since it represents the filled position as available which confuses new applicants accessing the website. The current hiring process is also experiencing a slower processing of information for job applications. Due to this a process analysis was done to come up with a new website that would make the hiring process efficient and faster.

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1 Recruiter Receive application via online submission through CIC Employment Website and store an applicant database. More efficient submission process decreases the time needed to receive and begin processing applications. This will present a positive image to potential employees and help CIC compete for top IT talent.

2. Identification of the hiring need. CIC through their system administrator needs to identify the reason why they are performing the hiring process. People requiring to get job positions should first be allowed to accept the laid down procedures and regulations, they should know the steps in the hiring process and ensure efficient methods of communication are used such as social media posting The system administrator will provide extensions that link the website to social media sites such as email, Facebook, and Instagram. (Bugarin 2006)

3. Design of a work description. Through the CIC system administrator, the website can be made in such a way that every job is described in a more detailed manner such that the applicant can easily understand the requirements for every position that is available.

4. Posting and encouraging new applicants to apply for the available job. CIC system administrator can include an eye-catching post with pleasing words so that new applicants can easily view the available job and through the enticing words they can feel at ease when they are applying for the vacant position. (Federal Hiring Process Improvement Act of 2010 2010)

5. Recruiting. The system administrator can implement social media channels such as LinkedIn, Facebook and Twitter. This is made possible through the creation of social media extensions this would be helpful more so for applicants who are not able to access the website can be able to know the positions that are available and they can apply. (Federal Hiring Process Improvement Act of 2010 2010).

6. Screening of applicants. The system administrator can incorporate an applicant tracking system (ATS) which can be used for screening the applicant's documents so that unnecessary and unqualified applications are withdraw from the list of applications thus the hiring process becomes a bit faster through implementing the screening process (Bugarin 2006).

7. Interview screening. The human resource manager of CIC Company can use phone calls to interview the applicants which are helpful in knowing the applicants that are qualified and those that are not. This ensures that the hiring process is faster than the usual process.

8. Performing reference inspections. The interviewer can use the available references so that he can be sure of the applicant. The reference inspection can be undertaken by calling the previous place of work of the applicant so that the applicant's weakness and strengths can be discovered easily and CIC Company can be sure of the person they are hiring.

9. Granting of work offers. Through the company website the system administrator can integrate the website with the applicant's emails so that applicants who have qualified for job offers are alerted via email. (Improvements needed by EPA OIG to reduce risk in employee hiring process n.d.)

10. Filling of paperwork after hiring. The website can integrate hiring agreement forms which the successful applicants can use to fill at the comfort of their homes. This means that the applicant does not need to go to the company to fill the forms.

11. Onboarding. Successful applicants can be provided with necessary credentials for the workplace and also providing training online through videos that are integrated with the website. This makes the new applicant to feel welcomed and comfortable in the company. (Improvements needed by EPA OIG to reduce risk in employee hiring process n.d.).

12. Administrative Assistant Prepares job offer letter by selecting information needed for specific candidate; system completes the template with stored information, and Ted reviews and emails to candidate. More efficient offer process presents positive image to applicants and decreases time needed to prepare offer letter, and enable CIC to hire in advance of the competition.

References

U.S. G.P.O. (2010). Federal Hiring Process Improvement Act of 2010. Washington.

Bugarin, A. (2006). The state's information technology hiring process. Sacramento, CA: California State Library, California Research Bureau.

Improvements needed by EPA OIG to reduce risk in employee hiring process.