Dear Ms. West,
I am writing in response to your advertisement seeking the job vacancy of a Customer Service Representative at Acme Incorporated. I am a Customer Service Representative who is highly competent. I am a highly motivated problem solver, with a penchant for multitasking, who thrives in a fast-paced and quality-driven environment. I possess a keen eye for details alongside the ability to grasp concepts quickly and to focus on important issues. My 'can do' and 'deliver quality' attitude has proved to be an invaluable asset in my duties and in ensuring that I deliver at excellent service levels. I possess leadership skills and approach challenges with vigor and positive energy keeping in mind what I can achieve with other people, and therefore I believe I would bring a dedicated, reliable and driven attitude to this role.
I believe my experience, skills, knowledge, and willpower for sales will make me the suitable candidate for this position. I possess many skills which I believe will help me fulfill my duties and roles as a customer service representative in your company. Some of the responsibilities that I have held in the past years are:
- Community health educator
- Clinical case manager
- Medical specialist Medical assistant.
My experience of working with a high-risk population has helped me to be in a better position of relating and understanding people. I have remarkable interpersonal, organizational and time management skills. Some of the other skills that I also possess include excellent observational skills, ability to relate to clients, administration and the ability to collaborate in an interdisciplinary context, assessment, and problem-solving skills. I also have effective advocacy skills which include understanding and sensitivity to cultural issues of the target client population. In addition to these skills, I have personal qualities that make me the ideal candidate for this position of a customer service representative. One of my hobbies is speaking with people and finding solutions that help meet the needs of other people. I can remain calm even when faced with difficult situations or when those around me feel anxious and stressed. I have the ability to work independently with very little supervision to complete my job successfully as well as meet tight deadlines. I also can work in an urban, multi-ethnic and multi-racial neighborhoods freely.
I am confident that my level of education together with my relevant experience will enable me to make a contribution that is substantial to your company and also help in achieving the goals and objectives of Acme Incorporated. In relation to my level of education, I have a Umass, Bachelor of Science in Community Health, pending. The approach to my duties and responsibilities goes beyond the description of the job since I am always looking for a way to improve the results of an organization.
I would like to thank you for taking your time to consider my application. This summary as well as my enclosed resume cannot communicate my qualifications in-depth and adequately I, therefore, look forward to hearing from you to set up a meeting and discuss my qualifications further. I am readily available to schedule an interview with you at your convenient time by email or through a phone call.
Sincerely,
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