Introduction
The work of a resident can get overwhelming and stressful due to the tight schedules daily. It is because they perform various routines such as admission, discharging, conducting a diagnosis, providing treatment plans, passing information to senior residents, and patients also developing follow check-ups schedule (Robinson et al., 2013). The paper focused on discussing ways that a medical student can get organized, become an effective communicator, and develop conflict resolution skills within a health facility.
Being Organized
There are various ways for a medical student to become an effective organizer such as being a multitasker, creating goals and routines, also making notes (Robinson et al., 2013). A resident need to employ the use of multitasking skills when conducting duties. It ensures that a person finishes one's responsibilities in a good time. The concept of multitasking encourages the aspect of time management, which is essential since it helps patients' satisfaction since they can get attended to within the shortest time possible. A medical intern needs to note down supervisor's points that can help one in conducting runs and dealing with different patients within a medical facility. It allows a person to double-check medical concepts that one is not sure about hence promote precision and knowledge development.
For one to be an organized intern, a person needs to implement plans for medical duties such as responding to emails and discharging patients. It eliminates a sense of confusion that can hinder the administration of effective patient care within a facility. It also ensures that a student does not get overwhelmed when one forgets to conduct duties such as returning essential phone calls. Medical interns can employ the use of phone apps that implement calendars to ensure that they can indicate each day's schedule (Robinson et al., 2013). It allows people to avoid lateness since they get a notification on where they need to be and at what time. Students need to organize their personal life, such as paying bills at the right time, which ensures that they can maintain focus during their working hours. Medical students have demanding schedules hence should have enough sleep, which allows them to have a clear mind when handling duties.
Interns need to make it a routine to place items such as keys in the same position, which eliminates the risk of time wastage when trying to locate them. Residents must wake up early in the morning to strategize and develop goals that they should accomplish throughout the day. It is a move that makes sure that medical interns develop competent skills that can help them navigate their profession. During morning hours, people have fresh minds due to enough rest; hence can create practical ideas that can influence their success. Medical students need to maximize sleeping hours eradicates the chances of interns making errors. A resident who does not employ the idea of being organized has a high probability of acquiring medical disorders such as stress and anxiety.
Effective Communicators
Medical interns should be good communicators since it strengthens their relationship with patients. Studies indicate that there is a decrease in effective communication throughout residency training (Epstein et al., 2017). Email is the most common form of communication that medical interns use to pass information to their superiors and patients (Ismaei & Aghamolaei, 2011). It is because the tool allows people to maintain a formal relationship and send essential messages conveniently. Residents need to write emails with straight forward information, which eliminates the aspect of miscommunication.
Medical students can employ techniques such as implementing practical listening skills, using open-ended questions and providing patients with comprehensive information on their diagnosis and possible treatment plans (Hashim, 2017). The strategies facilitate the development of patient-based communication, which is an essential aspect of a health facility. Medical students need to ask patients queries that can allow individuals to open up and express their opinions or share their experiences. It is an approach that can enable residents to acquire comprehensive information on the patients' medical history, which is essential during diagnosis. The use of practical listening skills such as turn-taking allows patients to feel respected due to lack of interruptions (Epstein et al., 2017). It can enable individuals to share their personal information with the medical practitioners hence encourage the development of patients centered relationship. Medical students can employ non-verbal cues such as facial expressions to show comprehension when patients are talking rather than interrupting. There is a need to summarize the patient's information to ensure the maintenance of a high level of accuracy. Residents should provide individuals with their medical options and develop a treatment plan with the patients (Hashim, 2017). It allows people to understand their health situation; hence they can monitor their health condition. Medical interns tend to interact a lot with patients and employees; thus, they should remain courteous. Residents need to use words such as please and sorry, which ensures the maintenance of respect and mutual understanding within a health facility. Medical students need to introduce themselves to patients by providing them with details such as names (Ismaei & Aghamolaei, 2011). It maximizes the idea of creating a conducive environment where patients can share their inner thoughts and ideas. After the completion of a visit, residents should provide a sense of closure through a handshake and setting a date for a next check-up. It facilitates the creation of a personal goodbye that increases patient satisfaction.
Conflict Resolution Skills
Conflict is a common aspect among people working together in a health organization. It is because individuals have diverse ideas and perspectives which enable people to get into disagreements. A resident need to have conflict resolution skills that can ensure the eradication of conflicts hence promotes unity among health workers. There are various steps that individuals should follow to ensure that they solve their arguments (Wallensteen, 2018). The first step entails the parties expressing their views and opinions on a matter. It allows people to get heard hence facilitates the aspect of trust among the individuals. The next stage involves the development of mutual respect and the identification of a common objective among the parties. It allows medical officers to understand that people can be different; thus, they should accept each other. The final phase entails the detection of a problem and the provision of solutions (Wallensteen, 2018).
Conclusion
In conclusion, there are practical skills and strategies that medical students need to employ to ensure that they become good planners, communicators, and disagreement solvers. The act of being organized is a means of residents to ensure that they maintain sanity since it allows them to conduct their duties as per the work schedule. Patient-based communication is an essential aspect since it has various benefits within a medical facility. For example, it can enhance trust, increase treatment adherence and management, and ensure medical safety and good health status. Various strategies provide the development of patient-centered connections, which include the use of listening skills, courteous words, ad sharing of information between medical students and patients. Medical students can use the six-step plan to deal with disagreements present within an institution.
References
Epstein, R. M., Duberstein, P. R., Fenton, J. J., Fiscella, K., Hoerger, M., Tancredi, D. J., ... & Kaesberg, P. (2017). Effect of a patient-centered communication intervention on oncologist-patient communication, quality of life, and health care utilization in advanced cancer: the VOICE randomized clinical trial. JAMA oncology, 3(1), 92-100. https://jamanetwork.com/journals/jamaneurology/fullarticle/2551984
Hashim, M. J. (2017). Patient-centered communication: basic skills. American family physician, 95(1), 29-34. https://www.aafp.org/afp/2017/0101/p29.html
Ismaei, F., & Aghamolaei, T. (2011). Attitudes toward learning communication skills among medical students of a university in Iran. https://www.sid.ir/en/journal/ViewPaper.aspx?id=214779
Robinson, T., Cronin, T., Ibrahim, H., Jinks, M., Molitor, T., Newman, J., & Shapiro, J. (2013). Smartphone use and acceptability among clinical medical students: a questionnaire-based study. Journal of medical systems, 37(3), 9936. https://link.springer.com/article/10.1007/s10916-013-9936-5
Wallensteen, P. (2018). Understanding conflict resolution. SAGE Publications Limited. https://books.google.com/books?hl=en&lr=&id=mqR5DwAAQBAJ&oi=fnd&pg=PP1&dq=conflict+resolution&ots=Rk0GsEp1Wi&sig=_lQBUr154Ty2F3CdFdLL_B5ntzg
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