Ensuring Efficiency and Profitability: Change Mgmt Strategies for Businesses - Essay Sample

Introduction

Change management is a delicate process for businesses irrespective of size. Companies must adopt the best strategies that allow them to transit from one stage to another so as to ensure efficiency and profitability. The very first step in change management is to address the human element of the business. Most often, a change will target a people issue within the company. It could be new ways that improve operations as is the case at Danielle's Distributing Company. The second strategy in change management is to begin the change at the top. The leadership of the company must internalize the new approach and be ready to market it. The third step in change management is to involve every layer within the company, from setting targets to implementing the processes that lead to the targets. Next, the business owner must make the formal case on what extent of change is needed. This stage involves making it clear to all layers what is expected of them. The various layers must then create ownership, communicate the message, assess the barriers, and prepare for the unexpected. All these stages must be exhibited in the change that Danielle's Distributing Company desires.

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Communicate With Michael Regarding The Requirement Of Change

Danielle's approach to change from manual accounting to electronic accounting has not been smooth because the company missed this important step before the implementation of the change. While the company is in need of improvement in this critical operations process, the change is required to be conducted systematically. The first step that the company must do is to inform Michael of the need for change from the manual system to the new one. This step will help him to internalize the importance and need for the change.

Give Proper Training Sessions To Make Him Comfortable With The System

The second important step is to ensure that change begins from the top and trickles downwards. From the case at Danielle's, the leadership is conversant with the usage of the system. However, Michael finds it difficult to operate the electronic system despite the two days of training. What the company should do is to ensure that Michael is properly trained on the system until he is comfortable using it.

Adaptive Time Is Required, So That Its Better To Make Parallel Level Implementation

From the foregoing, it is evident that the company made assumptions regarding Michael's capacity to learn the new system within a few days. The adaptive management approach should be applied so that there are progressive improvement and supervision as opposed to the current approach where the management does everything and hopes that Michael will follow suit.

Fear Of Change Or Fear Of Losing Job To Be Taken Away From Micheal

Michael should be made to understand that the new operational approach adopted by the company is intended to make him more productive and not to get rid of him. One of the barriers to the implementation would be Michael's negative perception regarding the automation of processes. It should be the function of the leadership to give him confidence and assurance.

Ask Micheal To Put Additional Effort To Learn The New System

Once the leadership has helped address the perception bit, it must encourage Michael to put in more effort to learn the new system. He should be informed of the urgent need for the transition and why he is an important part of it.

Invest More Time For Professional Activities As It Gives Positive Energy And Motivation

Considering that the initial training session was too short for Michael to learn and be confident with the skills to operate the new system, it would be more productive if the company acquired the services of a professional to help with the growth.

Collaborative Effort And Team Work Is Essential To Make The System Right In Place

Finally, it is important for every member of the company to realize that the change can only occur through a collaborative approach. Efforts should be made to promote collaboration between the leadership and the workforce.