Ambient Intelligence (AmI) offers options to guarantee personal care. The core of Ambient Intelligence centers on users. The model necessitates an artificial intelligence (AI) framework that can robotically and precisely monitor people and their collaborations with the environment. Environments that are integrated with intelligent systems and sensors have properties like- awareness of the presence of individuals, recognition of activities and of the individual's identities; and adaptation to transforming needs of individuals. The paper focuses on the environmental impacts on the choice of the store compared to the product offer in the children's sector, considering the evolution of physical retail and their transformation. The integration of multiple computing areas that Ambient Intelligence entails emphasize on improving interior design retail. The paper also reviews how the perception of space and the purchase experience change as well as how it is possible to stimulate new functions inside stores, in a children-centered design vision.
According to Fishbach, Ratner & Zhang (2011, p.39), there is an increasing concentration in improving store setting as dealers are going the extra mile in making the customer experience a vital indicator. An outlet's setting impacts the volume of acquisition, time, money, outlet fondness, evaluation, and quality of merchandise. Store environment is associated with the various facets of shopper conduct. For example, music impacts time and money spent completely and lighting impacts the handling (touching and feeling items) and the buying of products without confusion. It is notable that children prefer stores that have colorful lighting. A study by Baker, Parasuraman, Grewal & Voss (2002, p. 122) has revealed that store environment propels preference and spending of time and money in an outlet. Baker et al (2002, p.124) illustrate that different aspect of the store setting impact store support. Ambience, store design, and sales personnel may also impact inadvertent purchase. As the environment becomes a larger priority in a competitive market, retailer's stand on sustainability must be clearer to the customer.
According to Baker et al (2002, p.134), store environment has a mixture of several basic variables such as scent, music, lighting, sales staff and layout that is in a composite style. Diversity seeking is treated as the propensity of a person to pursue variety or adjustment in selections with time, for procurements made within the product class. In child-centered store interior design, most of the products are expected to be appealing. Most of the stores designed for children have a wide variety of plastic materials. However, it is the duty of the retailers to make plastic reduction plans in an effort to show consumers their concern for the environment. Retailers should focus on using recyclable plastic packaging. Although the retail industry's effect on the environment extends beyond the use of plastic in interior design for children, there is an increased awareness from consumers considering environmental effects. Use of colorful designs for young boys and girls comes with some environmental hazards. Some of the structures built to appeal to the children are made of plastic and sometimes break down causing environmental impact. Additionally, most products that are appealing to the children are made of plastic.
The one key psychological influence that all retailers can and do-make use of is color (Trotter 2016, p.56). Color can be everything to a prosperous store if the palettes work well across the whole store and supplement other components like product displays and lighting. The issue is not about creating a coherence and beautiful store. In creating a good customer experience, color is very essential. In children design, color preferences form the basis of the shopping experience. Young boys and girls are known to respond positively to bright primary colors. Those primary colors are most prevalent in toys, clothes and children books and the color schemes of the most effective child-oriented retailers. A study by Bosse, Castelfranchi, Neerincx, Sadri & Treur (2008, p. 80) note that shoppers especially children react emotionally and psychologically to music. These reactions happen mainly at a subliminal level. A song is a crucial, constant and collective variable that impacts attitude (Bosse et al. 2008, p.102). In stores where cool music is played, children may prefer their parents to shop there. Positive experience occurs if the outlet makes it easy for customers to find the item they want to buy, when the design of the outlet appears rational and when there are adequate symbols in the outlet. The design makes the shopping enticing and generates positive influence.
One concept in ensuring that the stores have a children-oriented design is coloring the window displays. Window displays are expected to be environment-friendly and ensure that they do not affect the ecology in any way. For instance, in a bike store for children, a retailer may desire to display cutouts of a group of boys and girls on bikes, with their parents beside them. A picture of pets would also provide a wonderful customer experience. There are numerous tricks that retailers can play to impact buying decisions like 'chevroning' and being conscious of the outlet space's alteration sector. There are adequate statistics and acumens on buyer purchasing behavior, all of which are crucial but eventually treats the customers to a wonderful experience. The children-oriented stores should be designed to facilitate diverse feelings and emotions (Alahuhta & Heinonen 2016, p.1). Fluffy clouds, temperature changes, ambient sound, and insightful exteriors are added up to generate an event-like experience for children. This may be the reason why stores with interior child-oriented design sell a lot of products and remain relevant.
The child-centered interior design with Ambient Intelligence should be obstructive, not entailing a steep learning curve. Most child-centered stores focus on user-friendly design principles in their products. The AmI setting provides an environment that is suitable for young people. AmI is also expected to work reliably, within the constraints of the state-of-the-art technologies. Elements like capacity, accuracy and fail-safe measures for all the software and hardware components are usually taken into consideration in stores that aim to provide a positive customer experience (Trotter 2016, p.87).
Conclusion
Conclusively, Ambient Intelligence software based on human comprehension can lead to more insightful activities and will feel more normal for people. Store environment entails ambient like lighting, scent, and music as well as design in form of layout and assortment. Store environment also entails social factors like availability and effectiveness of sales staff. Layout entails the way in which products, aisles, and spending are organized, the magnitude and outline of products as well as the spatial links among them. The design also entails space configuration and provision, arrangements and assignments of the merchandises. Product variety in the stores entails the offerings of the retailer, mirroring the scope and complexity of product lines. Environmental aspects influence the stores on a large scale especially when it involves interior design targeting children. Music, light, scent, layout, and color are very important in stores. Additionally, product assortment is also important in child-centered store interior design.
References
Alahuhta, P. and Heinonen, S., 2003. Ambient intelligence in everyday life: housing. VTT Building and Transport: Espoo, Finland.
Baker, J., Parasuraman, A., Grewal, D., Voss, G.B., 2002.The influence of multiple store environment cues on perceived merchandise value and patronage intentions. Journal of Marketing. 66 (2), 120-14
Bosse T., Castelfranchi C., Neerincx M., Sadri F., Treur J. 2008. First International Workshop on Human Aspects in Ambient Intelligence: Preface. In: Muhlhauser M., Ferscha A., Aitenbichler E. (eds) Constructing Ambient Intelligence. AmI 2007. Communications in Computer and Information Science, vol 11. Springer, Berlin, Heidelberg
Fishbach, A., Ratner, R.K., Zhang, Y., 2011. Inherently loyal or easily bored? Nonconscious activation of consistency versus variety-seeking behavior". Journal of Consumer Psychology. 21, 38-48.
Trotter, C. 2016. How to use retail design to impact customer experience and increase sales. Retrieved from: https://www.insider-trends.com/how-retail-design-impacts-the-customer-experience/ on date 12/10/2018
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