Public Venture Corporation - Research Paper Example

Introduction

SAPTCO is a public venture corporation formed in 1979 under a contractual arrangement (38) years with the Saudi regime, which is the company's key shareholder (Michel, 2015). The fleet consists of more than (3,700) vehicles of varying models and configurations. A sophisticated Gsm network is operating the fleet. SAPTCO provides intercity and multinational trains daily. The interurban system offers transportation between towns, towns, and communities in the Kingdom, while the international network links the Kingdom to neighboring States. Besides, the organization is proud to offer special Hajj and Umrah operations to millions of believers in Medina, Mecca, and the Sacred Places every year. Consequently, it provides other operations, including freight transport throughout the Kingdom and the GCC countries (SAPTCO Carrier), high-quality limousine service providers (SAPTCO Limo). It has made a bilateral alliance deal with globally recognized companies such as the RATP DEV in French (Michel, 2015). SAPTCO also delivers excellent educational transport solutions to schools and universities through the Saudi Emirate Integration Company (SECO), formed in partnership with the Emirates Transport Corporation and has managed to win multiple ventures in the Western and North Eastern territories.

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Important Operating Principles

The transporting company complies with several operation principles that relates to the Saudi Arabian culture. The gender viewpoint is well known as an integral aspect of urban development. Since in town planning and architecture practices, categorically, women's travel demands are frequently overlooked. Visible service heterogeneity in women and men's flexibility regularly is a reality in the cities of developing states. However, there is a prevalent lack of a systematic analysis of everyday mobility or travel actions in line with gender-responsive dimensions in developed countries.

Women view and experience towns distinctly from men and use public facilities discreetly. It highlights the significance of gender awareness, including paying heed to women's requirements, evaluating and upholding women's experiences, acknowledging women's cultural disparities, and eventually motivating women. Thus, gender-responsive public transport requires transportation systems that are reliable, efficient, accessible, and provide equitable access to vital infrastructure.

Additionally, such a presentation in the Middle East countries' cities is substantially limited. The Kingdom of Saudi Arabia is a relevant situation in which women have restricted autonomy and inadequate public transport access that serves their requirements. The shortage of reliable public transport services within the Kingdom makes the situation even worse.

Operation Strategy

The Saudi Arabian Public Transport Corporation (SAPTCO) is the only state-run bus presently running on regional routes in the major urban centers of Saudi Arabia. Such a minimal scope of activities is the product of vital shortages. For instance, the SWIFT transporting company’s bus lines are short enough to cover the whole city. The pathways are not guided by demand but are the product of an arbitrary design or are not properly compatible with the nearby cities' public transit alternatives. Besides, state-sponsored monetary discounts on petrol prices allow citizens to prefer private cars over public transport, i.e., SAPTCO buses. Because of the increase in petrol discounts, private vehicles have a stronger affinity.

These gender- responsive principles are essential to the organization because when a company appreciates and treats its employees as significant members of the firm, it enhances their motivation to improve on the quality of the service rendered to the firm as an appreciation of the respect depicted to them by the organization. Subsequently, whenever employees entail quality services, it leads to customer satisfaction and fulfills the organization's significant objective.

However, SAPTCO should the support the community by taking into consideration environmental sustainability when making decisions in a similar manner to SWIFT transporting company. The organization needs to be environmentally conscious to have a positive effect on the community. Nonetheless, SAPTCO has managed to prosper in both local and international markets due to an effective operation strategy that aligns with its current corporate strategy.

Transformation Process

Aggregate input variables are the input parameters in response to variations in the ultimate demand unit determined via the sequence of input rounds. The total output of the transport sector in SAPTCO is roughly 1.8 times the transport system's amount. The proportion of value contributed (value of labor and capital resources utilized explicitly by the company) at the expense of total input is relatively higher for the transportation sector than for the aggregate of all sectors. The comparatively small share of intermediate inputs which is as well observed in the SWIFT transporting company in the cost of entailing transport services helps to protect transport from fluctuations in the prices of traded commodities in the market and thereby from the impact of competitive pressures or technological change on those prices. Transport is less vulnerable to the cascading impact of turnover taxes than other sectors. The firm's transformation process is that Saudi Arabia's transport company is a unique situation under which the stock, bus travel and service setting, facilities, are a base system in which busses run and structures secure passengers during their trip, even though they do not go any further. There are no timetables, support is sparse, and the payment infrastructure is hardly usable. But the fascinating thing that we have found is that the transportation network sees the most significant use by people on their journey. Therefore, passengers see difficulties encountered as the wishes of the Prophet and do not protest.

Operational Challenges

The NCR team's organization challenge was to incorporate the self-service ticketing hardware and reinvent the in-station travel experience. The transit system would soon be open to competition, and SAPTCO needed to fix the passenger experience or the possibility of becoming redundant.

Operation Strategy

Operational management strategies are crucial factors that have made it possible for the organization to retain a competitive environment. The organization's management analyzes its results using the established requirements established by the rival firms in the transporting industry. This report analyzes the organizational strategy techniques for the organization and its future and analyzes the success of SAPTCO and its climate from various viewpoints.

The SAPTCO mission statement demonstrates the operations management's dedication, highlights the leadership of the organization and their respective abilities. Both act as examples of what the organization aims to achieve annually. The SAPTCO Organization has retained significant techniques that are important to organizational leadership. The management methods have led to the company's performance by promoting the critical approaches' introduction and implementation.

Open Communication

The organization provides open lines of correspondence with both stakeholders and clients. This open communication made SAPTCO's name transparent in the manner that it conducts its transporting operations. Information about the partnership is also available on their platform to be viewed by any of those captivated. In the same way, this has helped raise transparent confidence in the company and hence to sustain a higher-than-average vulnerability. Communications is one of the practical applications that the organization has adopted from its inception. Correspondence helps the company clarify its strategies to other stakeholders, including customers, staff, and associates. SAPTCO engages in social events and tries to enhance the environment that they fleet cars engages in. Consumers are promised the benefit of SAPTCO and, consequently, customer satisfaction. Besides, the community's engagement helps the organization win confidence from consumers. The organization's requirement to include the society provides another stakeholder a perspective in the manufacturing process, which could require the flow of services on the firm's environmental impact.

Operations Performance Objectives

Forecasting is interpreted as a mechanism in which the company anticipates possible results. The strategic methodology to forecasts is deemed essential as the organization takes a calculated move on strategic planning. At SAPTCO Corporation, the estimation is focused on the participation of the appropriate authority. It is based on the engagement of all employees who can engage in the decision-making phase of the organization. Forecasting plays a significant role in the process of SAPTCO Organization; the organization has calculated its sustainability by ensuring that every year, the administration and all stakeholders systematically share their views on the potential situation of the organization. Finance is a crucial component of the organization's management, and planning helps the corporation schedule the financial obligations required in the company's strategic activities.

The qualitative assessment methodology includes incorporating different data sources and knowledge to assess the business's current role; the company uses two essential qualitative methods to estimate its output. The planning process is characterized as a method for deciding the capacity required by the transporting firm to satisfy the changing demand for its services. The transporting business's performance is influenced by the quality to which the policy of capability preparation is implemented, the tactics, and the period of which the firm operates in major cities in the kingdom of Saudi Arabia.

The SAPTCO corporate management must ensure that they provide best transporting services to give them a strategic edge. At a critical point, the company enhances existing transporting fleets and innovates new ones; upgrading existing transporting fleets helps the company create loyalty with current and emerging consumers. Nonetheless, SAPTCO has leveraged its market loyalty and lack of elasticity among its consumers by constantly pushing on price spikes due to its clients' incomes and daily use of transporting services. For instance, the organization made price changes for its transporting services in the time between 2014 and 2016. The rise in costs was primarily aimed at maintaining the profit profitability of the organization.

Conclusion

The fundamental goal of any program to improve transport management is to increase the automation of transporting systems and achieve an efficient reduction in operational costs and increased quality of the operation by reducing the time required to offer transporting services. Success in this process needs in-depth planning and cooperation with multiple stakeholders. The method of establishing collective and cooperative efforts between the parties involved would entail the implementation of technologies. This is because technology would allow the implementation of an integrated transport management system that focuses on streamlining the numerous departments' activities within the transporting industry. For example, data sensors in company cars offer details on their efficiency in real-time.