Management Essay Example: Phases in Implementing Change

Introduction

A methodology was used to oversee the planning, deployment, and evaluation of the aspects of technology recently introduced to the organization. At each stage, a thorough research was conducted to gather information relevant to the phase as well as to allow a swift transition between the stages. The planning phase entailed determining the organizations' readiness with regard to its finances and corporate culture. Both social and technical issues are taken to account at this stage. This entailed: cost analysis, Technology Familiarity and Use Inventory (TFUI) and the work practice analysis. The stage enabled the implementers to examine the organization from different perspectives, thereby identifying areas that needed extra emphasis in deploying the new system. The deployment phase focused on engaging future users as well as the technical aspects of the technology. After successful equipment setup, would-be users were familiarized with the technology through participatory sessions and technology envisioning, that is, acquaintance with general features in the new system. The training conducted at this phase enabled the nurses to gain experience with the system and share experiences and give appropriate feedback. The implementers stabilized the technical aspects and fine-tuned the system processes in line with the organization's goals and culture. The evaluation phase entailed handing over the control of the system to the organization and entailed a work practice analysis (WPA) to ensure the system ran smoothly.

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Factors considered in Implementing Change

Some factors are taken into consideration when planning for change. Firstly, the corporate culture adopted by an organization will determine the extent to which individuals can influence decision making and the comfort by employees in taking risks that come with change (Willmer,2015). The organizational culture entails unwritten code of conduct and patterns of behavior hinder or escalate the change process depending on its alignment with change. Secondly, the structure of the organization, that is, depending on whether power is centralized or decentralized is examined. Considering the expected reactions, some groups within the organization will naturally tend to support the process while others may be opposed to it. Change initiatives are likely to take longer in decentralized settings according to Willner (2015). Thirdly, the business environment both internally and externally may impact positively or negatively on change. Parties such as the clients/customers, the community, supplies, and other stakeholders need to be accounted in the implementation phase. Other external factors that the new technology conforms with include industry guidelines and government regulations concerning quality health care.

Information and Nursing

Nursing informatics refers to the science and practice that integrates the knowledge and wisdom acquired in the nursing discipline with ICT to define, manage and communicate information in nursing practice (While, 2007). The field entails, among other aspects, concept representation of evidence-based standards applied in healthcare, research methodologies necessary in incorporating new knowledge into practice, effective communication techniques to encourage inter-professional workflow and information presentation or retrieval to offer support to other practitioners and system users accordingly. Instances of its application are Electronic Medical Records (EMR), physiologic monitoring and automated medication administration that have led to safe, high-quality and better healthcare delivery. Of particular concern is the EMR system recently introduced to our medical system. From a that point of view, the technology has eliminated unnecessary cost incurred in using paper records. Also, it saves time in getting reports as well as minimized errors in entry. Components of the new technology that foster patient safety are improved data acquisition method, the existence of standards that govern healthcare data exchange, digital sources based on evidence from medical databases and event monitors in clinics. The portal has helped nurses to achieve faster and better quality care. In using information and knowledge available in repositories, our nurses have access to patient charts without necessarily needing a doctor. Also, there is minimized potential errors, improved communication between different caregiving departments and availability of lab results in a real-time manner.

References

Willmer, M., (2015). How nursing leadership and management interventions could facilitate the effective use of ICT by student nurses. Journal of nursing management, 15(2), 207-213.

While, A., (2011). Nursing and information and communication

technology (ICT): a discussion of trends and future directions. International Journal of Nursing Studies, 48(10), 1302-1310.