Essay Sample on Retail Salespeople: The Leading Job in the US and Skills Needed

Introduction

Retail salespeople are the identified job to be interpreted in this paper. Retail salespeople are the leading job in the United States of America's best of popularity. More than 4.2 million employees in both private and public sectors work under the group of retail salespeople (Kim, Knight, & Crutsinger, 2009). The employees working as retail salespeople must possess active customer service and communication skills. Also, the people operating as salespeople must be able to close a deal appropriately without disadvantaging both the customers and the employer/organization. In most cases, the retail salesperson jobs are based on commission.

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Determination of Data Collection Procedures in the Analysis of the Job

Different data collection procedures contribute to the useful analysis of the retail salesperson. The type of collection procedure was applied based on the type of data needed for job analysis. First, questionnaires provided comprehensive information about the retail salesperson job in the United States of America. The use of both closed and open-ended questions in the research ensure that the selected or sample population provide appropriate and comprehensive data relating to retail salespeople job in the United States of America. Another proper data collection procedure is surveying. The surveys offer first-hand information about retail salespeople in the United States of America (Rutherford, Wei, Park, & Hur, 2012).

Implementation of the Job Analysis Methods

The application of surveys and questionnaires in the job analysis process involves a comparison of the collected data. Implementing the identified methods also requires identifying their efficacies in the process of analyzing the described job. The implementation of the retail salesperson's survey involves consideration of factors like the salary earned by the employed individuals in the United States of America (Rutherford et al., 2012). Also, surveys involve the examination of the economic status of the people and their lifestyles after being employed under retail salespeople's jobs. The adoption or implementation of questioners requires the collection of qualitative data for the job analysis process typically.

Reviewing the Data Collected from the Job Analysis Process

The review of the collected data involves the evaluation of the components related to the retail salesperson's job. The amount of salary earned by the employees working as salespeople in the United States of America also contributes to the reviewing stage. Consider the information provided by the selected people in the interviews. Data from the questioners contribute to the effective reviewing process. The collected allow sufficient identification of the popularity of retail salespeople in the United States of America (Rutherford et al., 2012). Employee participation also ensures an effective job analysis process and prevents the occurrences of errors during the data documentation stage.

Summary and Documentation of the Collected Data

Qualitative and quantitative data were collected for the effective analysis process. Retail salespeople employed in the United States of America represent 5 percent of the national population (Rutherford et al., 2012). The review of the data collected through surveys shows that more than 4.2 million Americans work as retail salespeople in both public and private sectors (Rutherford et al., 2012). The estimated salary for the retail salesperson was determined at $4, 210 (Kim et al., 2009). It was also identified from the surveys that the retail salespeople in the United States of America occupy the upper and middle social classes. For an individual to be employed as a retail salesperson in the United States of America, he/she must provide a high school diploma while those opting for retail management should have a related degree from a recognized university.

References

Kim, H., Knight, D. K., & Crutsinger, C. (2009). Generation Y employees' Retail Work Experience: The Mediating Effect of Job Characteristics. Journal of Business Research, 62(5), 548-556. Retrieved from: https://www.sciencedirect.com/science/article/abs/pii/S0148296308001707

Rutherford, B. N., Wei, Y., Park, J., & Hur, W. M. (2012). Increasing Job Performance and Reducing Turnover: An Examination of Female Chinese Salespeople. Journal of Marketing Theory and Practice, 20(4), 423-436. Retrieved from: https://www.tandfonline.com/doi/abs/10.2753/MTP1069-6679200405