There has been a growing concern in the aviation industry that new levels of safety and awareness can be achieved through human factors in maintenance. The main point is that many airline company are creating training courses to improve maintenance by the related work personnel (Cromie et al. 2015). As a result, there is increasing consultancy providing human factors courses. The gap in between human factors in providing training courses in maintenance can be seen quite wide. Also, several errors define associated human factors programs. This paper will tend to identify the human factors that exist in aviation maintenance and how training would be of help to the industry.
Firstly, lack of communication in aviation industry has been a growing concern for quite some time (Aravind, 2017). Perhaps the simplest notion, yet it contributes to miscommunication among the crew members. Miscommunication is the leading culprit when addressing safety-ness of people on board. It is difficult to understand why lack of communication can be considered as a major setback in the aviation maintenance of safety. Airports are considered as environmentally unfriendly due to the noise pollution and misunderstanding that exist among the crew members. To address this delinquent, training of crew members can contribute as much to the improvement of the passengers on board by introduction of training courses to improve communication skills.
Secondly, lack of knowledge has been regarded as one of the leading human errors in the aviation industry (Aravind, 2017). Just because a technician is conversant with his role as an engineer, it does not guarantee a knowledge of expertise in other crew member's domain. Sometime technicians are pressed to conduct task outside their experience leading to fatal accident experienced in an aviation industry (Ergai et al., 2016). Similarly, they believe to have a certain knowledge of experience and cannot withstand any aviation related difficulties as a result overstating their abilities. To curb this errors, training is needed for efficacy. Introduction of safety assurance training course will improve crew capabilities and area of expertise. Consequently, regulatory measurement will improve safety-ness through audits and monitoring of performance.
Thirdly, stress is one of the setbacks that has led to loss of lives (Cromie et al., 2015). Aircraft is regarded as one of the automotive that should be handled in proper care. Aircraft maintenance is an extraordinary anxiety venture, probably virtuous reason to estimate why there is a low turnout in related aviation industry. The variety of stress can be considered as chronic or acute depending on the individual handling the duty of an aircraft. Family demands which can arose from home related disputes, can grind a person's psyche which at the end leads to fatal errors. The family demands or hardship are problems that can be fully solved by training courses. According to Cromie et al. (2015), stress is a precautious syndrome that needs to be dealt through counseling workshops. Training programs can be implemented through a regulatory framework of aviation industry by screening individuals level of high blood pressure before engagement in aviation duty.
Fourthly, fatigue is a human factor that leads to errors in aviation industry (Avers et al., 2015). Fatigue is a common syndrome of failure in aviation industry. Exposure to harsh weather condition can deeply have a negative impact regarding the health status of the workers. Employees are prone to wear out in particular extreme environmental condition. According to Industrial Organizational research, they argued that introduction of fatigue risk management session can have an impact for both the technical employees and the management team. The workgroup have already implemented short term and long term solutions (Avers et al., 2015). The short term solutions has already been implemented through introduction of fatigue risk assessment material to create awareness of fatigue-related hazards. These solutions include fatigue checklist of symptoms, fatigue assessment forms and newsletters.
Fifthly, lack of resources can be considered human factor error in aviation industry maintenance (Cromie et al., 2015). There has been an elusive desire to push for completion of tasks even though there is no relevant quality components in place. Physical parts are not only the resources in hand but experience, time and qualified personnel are among the domain of interest. According to Avers et al. (2015), human factors as a result of lack of resources on certain spare parts can be deeply addressed by relevant regulatory framework of training. Dr. Rankin first reviewed European Aviation Safety Agency rules to train human factors concerning materials needed in place to minimize human error. He suggested a biannual training is important to address harmonization of aeronautical related resources and how to ensure it curbs human error. Therefore, employees and top management in aviation industry should be engaged in safety training courses to improve on service delivery (Avers et al., 2015).
Conclusion
In conclusion, people are the most appreciated asset in maintenance accomplishments and will not be in a position to be replaced in a lifetime. Therefore, training and safety precautions measures should be practiced to ensure aviation is free from human-related errors. Besides, the study of human factors in aviation maintenance should be guided by several training courses which are readily available. These courses are in line with improvement of knowledge to workers and reduce accidents in future.
References
Aravind, A. D. (2017). A Study on Understanding the Creation of Component Maintenance Manual Using Model-Based Definition (Doctoral dissertation, Purdue University).
Avers, K. B., Johnson, W. B., Ma, M. J., Rankin, W. L., Drury, C. G., Allen, J. W., & Brys, J. J. (2015). Operator's Manual for Human Factors in Aviation Maintenance (No. DOT/FAA/AM-15/2).
Cromie, S., Ross, D., Corrigan, S., Liston, P., Lynch, D., & Demosthenous, E. (2015). Integrating human factors training into safety management and risk management: A case study from aviation maintenance. Proceedings of the Institution of Mechanical Engineers, Part O: Journal of Risk and Reliability, 229(3), 266-274.
Ergai, A., Cohen, T., Sharp, J., Wiegmann, D., Gramopadhye, A., & Shappell, S. (2016). Assessment of the human factors analysis and classification system (HFACS): Intra-rater and inter-rater reliability. Safety science, 82, 393-398.
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