Introduction
Employee training is an inevitable practice, which all employers need to emphasize on, to accomplish their business goals based on the workers' performance. Training refers to the practice where employees are engaged in a learning environment to improve their skills and understanding and enhance an organization to grow. This is the process whereby employees are helped to gain knowledge about their career interests, strengths, weaknesses, and values. According to the argument put forth by Sung and Choi, (2014), employees are motivated in their career through some training programs. Training is a basic requirement in organizations, especially the moment of changes and when hiring new workers at the workplace. For employees to effectively perform a certain task, they require the necessary understanding and skills concerning the role to be played. Training is also essential in enabling workers to know the business processes and their duty. The moment workers are trained to perform a specific job, they tend to like their roles, therefore enhancing the growth of an organization. Thus, organizations need to invest regularly in training and development programs, which enhance workers' productivity.
Investment in employee training is beneficial to both the employer and the employee. As asserted by Valerio, Parton, and Robb (2014), training, development, and learning are very important in strategic human resource development equally with strategic human resource management. The training programs allow employees to gain more knowledge and skills in their roles and they manage to perform well for the success of the organization. Management of employees becomes easier because employees do as they get expected in the organization. Through training, workers gained skills applied in creative-thinking, problem-solving, and innovativeness (Albrecht et al., 2015). Development, training, and learning of employees enhance management and development in an organization since employees make the performance of the organization profitable with effective management. Indeed, training gives a worker some confidence, which aids in one's ability to face uncertainties and make successful decisions, therefore proving his/her competitiveness in the job market. Besides, after going through training programs, a worker identifies their value in the company, therefore gaining a higher morale to perform and accomplish the intended goals.
Training has to be organized, as identified by Asfaw, Argaw, and Bayissa, (2015) since it enables employees to learn more about their duties and gain more skills associated with their work. Moreover, given that workers need to keep on testing their achievements and the progress they make in their career development, training would enable them to identify how much they improve and manage their career in a disciplined way. The successful organizations like Samsung appropriately use their finances in the development and training programs, thus improved development. Through personal experience, it is evident that training helps a worker to learn different things associated with their duties and roles in a particular organization.
Hence, this literature review seeks to explore the insights and findings of different scholars about the effectiveness of training and development programs in employee effectiveness. The chapter looks at what researchers argue about all factors leading to effective training of workers in an organization, such as leadership, organizational structure, and organizational culture or work environment. These factors feature on successful employee effectiveness which mirrors their conduct in training. The literature review reflects on several reliable sources. Then, there will be the generation of a hypothesis to be proved in the entire research paper.
Factors Connecting the Employee Efficiency and Need for Training
Leadership
Leadership is a paramount aspect of the improvement of employee efficiency, as it improves communication between the management team and workers and among the particular employees. An organizational leader is required to have the appropriate skills and capacities to guide subordinate workers towards the accomplishment of business goals, vision and mission, and purposes. Albrecht et al., (2015) argue that through the practice of effective leadership styles, organizational managers lead the practices meant to enhance the achievement of business goals. For the achievement of organizational goals, there is a need for conscious, compassionate, sensitive, principled, and competent leaders. As stated by Weber (2015), leaders are vital in all companies, as they play the role of guiding, inspiring, and influencing workers towards the conduct of their duties. Through effective leadership, organizational management also becomes successful. Leadership qualities are essential in ineffective management of organizational processes and practices. Leadership forms part of employee efficiency given that, business managers play the role of motivating, influencing, and directing workers to the conduct of different activities, which enhance the performance of employees in the organization. It is clear that the international organizations that have good leadership tend to perform competitively in the market. The accomplishment of the organizational mission, purposes, and goals depend on organizational leadership. Besides, Eby et al., (2017) emphasize that effective leadership leads to improved employee efficiency. Leadership involves authority, the realization of laid out goals and it takes place in a faction setting. Individual leadership styles vary depending on personality traits. Some leaders are predominantly compelling and transformational and boast of individual influence through which they connect workforce, while others exercise the individual, justifiable authority (Haider et al., 2015). Leaders are distinguished through their diverse morals, approaches, viewpoints, and behavior, and at some point dependent upon the managerial, professional or institutional culture. For instance, the charismatic leader, Steve Jobs at Apple Company, which led to the transformation and success of the organization across the world (Ramdhani, Ramdhani, & Ainissyifa, 2017). Effective leadership is considered as a major aspect of the administration of an organization's repute in assessment with its competitors as well as the outside environment. Thus, successful leadership is critical and imperative in presenting a bearing to facilitate the business in attaining its mission and vision and achieving affirmed objectives.
Organizational Structure
This is a vital factor in enhancing employee efficiency. Organizational structure refers to the arrangement of an organization in a hierarchical way. A strong organizational structure contributes towards the business success. Organizational structure entails the distribution of authority in a company from the top management to the junior leadership. There are different departments and divisions that are connected to each other from the senior one to the junior department or division. The company is led normally by the CEO or the Chief Executive Office in the head office. There are other departments under the CEO, such as the finance, internal audit, and production, operation support unit, human resource division, and marketing and sales among others. According to Hanaysha and Tahir, (2016), in the power hierarchy, the lower departments are normally answerable to the top unit.
The purpose of an organizational structure is to enhance the use of power and authority in different departments in an organization and making the delegation of duties to workers effective. Noe, Wilk, Mullen, and Wanek, (2014) argue about the need for an organizational structure which includes the effectiveness in the coordination of workers by the management team. Through an organizational structure, it becomes possible for a company to accomplish its goals since the management team focuses on delegating duties to their subordinates and at the same time communicating the organization's mission and vision.
Different organizational structures are followed in organizations. It is vital for a company to identify an effective organizational structure depending on its operations and for its competitiveness in the market. According to Asfaw, Argaw, and Bayissa, (2015), the company's selection of an organization structure determines its ability to handle its internal and external environments. Through an organizational structure, it becomes possible for a firm to adopt the upcoming changes. As articulated by (Ramdhani, Ramdhani, & Ainissyifa, 2017), the structural form of an organization is implemented and designed to match with some particular circumstances. Nevertheless, the leadership process applied in a company is based on its organizational structure. Indeed, organizational structure determines the performance of a business based on employee effectiveness. The image below shows how an organizational structure should look like
Working Environment
The working environment is essential for employee efficiency. According to the definition by Coculova (2017) organizational culture refers to the general behavior of those people who are part of the organization as well as the meaning of their actions in the organization. These are the norms, values, symbols, visions, habits, beliefs as well as working language which give the organization a psychological and social environment. As a leader in an organization, one needs to express good relationship and experiences and they have to be conversant with the culture of the entire organization. Voegtlin, Boehm and Bruch, (2015) argue that positive and effective organizational culture helps in the successful management of organizational processes. According to Ramdhani, Ramdhani, and Ainissyifa, (2017), organizational culture is termed as a pattern of various assumptions, norms, beliefs, traditions, values, artefacts, customs, rules, and structures being shared among members of a group with an aim of solving the external adaptation problem together with internal integration issues. It is apparent that organizational culture provides a visible shape to the behavior of employees in implicit and explicit ways even when an organizational change occurs.
Organizations require some adaptive culture for them to respond effectively to the changing and emerging environmental development. According to Bell et al., (2017) organizational culture should provide the identifying values and attributes for the members to learn and appreciate them. The strong organizational culture of companies is a culture that makes basic assumptions valid for new members to perceive and feel like part of the company. In successful companies, the organizational culture has values, basic assumptions together with artifacts that are used to communicate it as motivate the members. As affirmed by Cloutier, Felusiak, Hill, and Pemberton-Jones, (2015), the organizational culture of a company needs to be strong because employees are involved in the leadership meetings and leaders lead by examples. It creates an operational environment in which every employee strives to achieve the goal that was set by the company. The standards based on which the employees are measured and assessed are also defined by this environment. Most of the time, the culture that exists in a company is deeply rooted, meaning a difficult process of changing it (Coculova, 2017). Therefore, it can be said that the organizational culture has a direct relationship with the performance of workers because it is...
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